Our Services

Our Services

Market Research

We help you understand how your brand is perceived in the market

Services include:

  • Market Size & Opportunity Studies
  • Market Entry Research
  • Competitive Analysis
  • Customer Segmentation
  • Consumer Behaviour Studies
  • Brand Research

Understand how your brand is perceived in the market.

Services Include:

  • Brand Awareness Studies
  • Brand Health Tracking
  • Brand Positioning Research
  • Brand Equity Measurement

Social & Development Research

We support NGOs, Governments, and development partners with evidence-based insights.

Services include:

  • Baseline & Endline Studies
  • Impact Evaluations
  • Knowledge, Attitude & Practice (KAP)
  • Monitoring & Evaluation Research
  • Public Policy Research

Customer Experience Research

Measure how customers interact with your brand.

Services include:

  • Customer Satisfaction Surveys
  • Net Promoter Score (NPS)
  • Customer Journey Mapping
  • Service Quality Audits
  • Product & Innovation Research

Reduce risk when launching new products.

Services include:

  • Concept Testing
  • Product Testing
  • Pricing Research
  • Innovation Workshops

Research Solutions

Our Methodologies
Protege Consulting uses both quantitative and qualitative research approaches.

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Quantitative Research

Large-scale surveys designed to generate statistically reliable insights.

Methods include:
  • Face-to-face surveys
  • Online surveys
  • Mobile data collection
  • CATI telephone surveys

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Qualitative Research

Deep exploratory research to understand motivations and perceptions.

Methods include:
  • Focus Group Discussions
  • In-depth Interviews
  • Ethnographic Studies
  • Community Immersion Research

Digital & Data Analytics

We combine traditional research with modern analytics.

Methods Include
  • Data dashboards
  • Social media analytics
  • Big data analysis
  • Predictive insights

Stop Guessing. Start Quantifying

The Problem:

Most businesses in Africa measure success through sales volumes and bank balances.

But sales are a lagging indicator. they tell you what happened yesterday. They don't tell you if your customers are about to switch to a cheaper competitor tomorrow.

The Solution: The Protege Equity Index (PEI)

At Protege Consulting, we believe your brand is your most valuable off-balance-sheet asset.

The PEI is our proprietary diagnostic tool that converts "consumer sentiment" into a hard numerical score (1–10).

We provide the "health check" your brand needs to survive a volatile economy.

​Why the PEI is Different:
​We don't just ask if people "like" you. We measure the Four Pillars of Resilience:
  • ​Visibility (20%): Do you own "mental real estate" in your category?
  • Trust (30%): Does your functional quality justify your existence?
  • ​Identity (20%): Do you have a cultural "vibe" that resonates with the New Zimbabwean Consumer?
  • Resilience (30%): The ultimate test,will your customers pay a premium even when times are tough?
What You Get:
​The PEI Scorecard: A clear, 1–10 ranking of your brand vs. your top 3 competitors.
​Leakage Identification: We pinpoint exactly where you are losing value (e.g., "High Visibility but Low Trust").
​Strategic Roadmap: Actionable steps to move from a Commodity to a Market Authority.

​The Bottom Line:
​In a market where prices fluctuate daily, your PEI Score is the only metric that tells you how much "Price Premium" you can actually command.

​"If you aren't measuring your equity, you're just competing on price. And in a price war, everyone loses.

Let Protege Consulting help you win on Value."

About

Protege Consulting

Protege Consulting is a market and social research consulting firm based in Harare, Zimbabwe dedicated to helping organizations make data-driven decisions. We combine rigorous research methods with deep local knowledge to generate insights that drive growth, innovation, and social impact.

Address:
Divine Mall, 21826, Katanga Light Industry
Norton, Zimbabwe

Contact Number:
+263 78 011 5393
+263 71 887 5982

Email: research@protegeconsulting.co.zw

Get in touch with us today